{"id":125329,"date":"2024-10-24T13:38:21","date_gmt":"2024-10-24T13:38:21","guid":{"rendered":"https:\/\/mtctheme.medicaltourismco.com\/?post_type=career&p=125329"},"modified":"2024-10-27T16:56:37","modified_gmt":"2024-10-27T16:56:37","slug":"customer-service-representative","status":"publish","type":"career","link":"https:\/\/mtctheme.medicaltourismco.com\/careers\/customer-service-representative\/","title":{"rendered":"Customer Service Representative"},"content":{"rendered":"

We have a fantastic opportunity for you to shine in a role where you can brighten customers’ days and enhance your career from the comfort of your home.<\/p>\n

Why Work With Us?<\/strong><\/h3>\n
    \n
  1. Embrace a flexible work-from-home environment.<\/li>\n
  2. Join a company culture that values its employees.<\/li>\n
  3. Enjoy a competitive salary and performance bonuses.<\/li>\n<\/ol>\n

    Your Day-to-Day:<\/strong><\/h3>\n
      \n
    1. Handle customer interactions via calls, chats, emails, and texts (primarily US, UK, and Australia).<\/li>\n
    2. Maintain detailed records of all customer engagements and transactions.<\/li>\n
    3. Participate in team meetings for progress updates and feedback.<\/li>\n<\/ol>\n

      What You\u2019ll Need:<\/strong><\/h3>\n
        \n
      1. Great written and verbal communication skills in\u00a0<\/span>English (Bilingual- Spanish language preferred)\u00a0<\/strong><\/li>\n
      2. At least\u00a0<\/span>1 year<\/strong>\u00a0<\/span>of experience in customer service or sales.<\/li>\n
      3. High school diploma or equivalent.<\/li>\n
      4. Ability to work\u00a0<\/span>US Day Shifts<\/strong>\u00a0<\/span>with flexible hours.<\/li>\n
      5. Familiarity with customer service CRM software.<\/li>\n<\/ol>\n

        Expectations:<\/strong><\/h3>\n
          \n
        1. Stay connected with clients, even outside regular hours, if needed.<\/li>\n
        2. Offer guidance and support to team members as required.<\/li>\n
        3. Go the extra mile to address customer inquiries effectively.<\/li>\n<\/ol>\n

          Perks of the Role:<\/strong><\/h3>\n
            \n
          1. Competitive monthly salary starting from PHP 40,050, with PHP 32,000 during the 2-month probation period.<\/li>\n
          2. Career advancement opportunities in the\u00a0<\/span>BPO\/KPO<\/strong>\u00a0<\/span>sector.<\/li>\n
          3. Paid and unpaid leave options.<\/li>\n
          4. Work from\u00a0<\/span>Monday to Friday<\/strong>, with occasional weekends (compensatory days off provided).<\/li>\n
          5. Permanent remote setup.<\/li>\n<\/ol>\n

            Work-from-Home Essentials:<\/strong><\/h3>\n
              \n
            1. A quiet, dedicated workspace.<\/li>\n
            2. A reliable laptop or desktop.<\/li>\n
            3. High-speed internet connection.<\/li>\n<\/ol>\n

              How to Apply:<\/strong><\/h3>\n

              Please complete this\u00a0<\/span>Google Form<\/a>.<\/p>\n

              Note:<\/strong>\u00a0<\/span>Priority will be given to applicants who submit the form.
              \n
              \nJob Type<\/strong>: Full-time
              \n
              \nSalary<\/strong>: Starting from\u00a0<\/span>PHP 40,050<\/strong>\u00a0<\/span>per month<\/p>\n","protected":false},"excerpt":{"rendered":"

              We have a fantastic opportunity for you to shine in a role where you can brighten customers’ days and enhance your career from the comfort of your home.<\/p>\n","protected":false},"template":"","class_list":["post-125329","career","type-career","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mtctheme.medicaltourismco.com\/wp-json\/wp\/v2\/career\/125329"}],"collection":[{"href":"https:\/\/mtctheme.medicaltourismco.com\/wp-json\/wp\/v2\/career"}],"about":[{"href":"https:\/\/mtctheme.medicaltourismco.com\/wp-json\/wp\/v2\/types\/career"}],"wp:attachment":[{"href":"https:\/\/mtctheme.medicaltourismco.com\/wp-json\/wp\/v2\/media?parent=125329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}