Customer Service Representative
Why Work With Us?
- Embrace a flexible work-from-home environment.
- Join a company culture that values its employees.
- Enjoy a competitive salary and performance bonuses.
Your Day-to-Day:
- Handle customer interactions via calls, chats, emails, and texts (primarily US, UK, and Australia).
- Maintain detailed records of all customer engagements and transactions.
- Participate in team meetings for progress updates and feedback.
What You’ll Need:
- Great written and verbal communication skills in English (Bilingual- Spanish language preferred)
- At least 1 year of experience in customer service or sales.
- High school diploma or equivalent.
- Ability to work US Day Shifts with flexible hours.
- Familiarity with customer service CRM software.
Expectations:
- Stay connected with clients, even outside regular hours, if needed.
- Offer guidance and support to team members as required.
- Go the extra mile to address customer inquiries effectively.
Perks of the Role:
- Competitive monthly salary starting from PHP 40,050, with PHP 32,000 during the 2-month probation period.
- Career advancement opportunities in the BPO/KPO sector.
- Paid and unpaid leave options.
- Work from Monday to Friday, with occasional weekends (compensatory days off provided).
- Permanent remote setup.
Work-from-Home Essentials:
- A quiet, dedicated workspace.
- A reliable laptop or desktop.
- High-speed internet connection.
How to Apply:
Please complete this Google Form.Note: Priority will be given to applicants who submit the form.
Job Type: Full-time
Salary: Starting from PHP 40,050 per month